sienna-meadow

Last updated: January 2024

sienna-meadow is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal information when you use our website and services.

Information We Collect

We may collect and process the following types of personal information:

Information You Provide

Name and contact details when you submit an enquiry form
Email address for correspondence
Property addresses for service delivery
Any additional information you choose to provide in messages

Information Collected Automatically

Technical data such as IP address and browser type
Information about your visit including pages viewed
Cookie data as described in our Cookie Policy

How We Use Your Information

We use personal information for the following purposes:

To respond to your enquiries and provide quotes
To deliver property inventory services you have requested
To communicate about appointments and service delivery
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual necessity: Processing required to deliver services you have requested
Legitimate interests: Processing necessary for our business operations, provided your rights do not override these interests
Consent: Where you have given explicit consent for specific processing activities
Legal obligation: Processing required to comply with applicable laws

Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist our business operations (under appropriate data processing agreements)
Professional advisors such as accountants or legal counsel
Authorities when required by law

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years from the last contact.

Your Rights

Under data protection law, you have rights including:

Access: Request copies of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data in certain circumstances
Restriction: Request restriction of processing
Portability: Request transfer of data to another party
Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any linked websites.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this privacy policy or your personal data, please contact:

sienna-meadow
47 Meridian Business Park
Leicester, LE19 1WZ
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Privacy Policy